Frequently Asked Questions About Amed Driver
Questions before booking? Here are the answers to the most common questions about our private driver and airport transfer services in Bali.
How do I book an Amed Driver?
Fill in our online booking form and choose WhatsApp or email. Your selected app opens with your trip details; send the message there and we will reply to confirm availability and the total price. Completing the form does not confirm a booking.
Do you provide airport transfers from Ngurah Rai Airport to Amed?
Yes. We provide comfortable private airport transfers between Ngurah Rai International Airport (DPS) and Amed with professional local drivers and air-conditioned vehicles.
Are your prices fixed?
Yes. We confirm the total fixed price by email or WhatsApp before booking. Base prices include the private vehicle, an English-speaking local driver, fuel, parking and tolls. Bali Airport → Amed only: pickups scheduled after 22:00 and before 06:00 WITA (UTC+8) have an extra IDR 150,000 per car for Avanza and Innova Reborn. Night totals: Avanza IDR 850,000; Innova Reborn IDR 1,050,000. The pickup time agreed at booking determines the surcharge; flight delays do not change a confirmed price. This surcharge does not apply to Amed → Bali Airport.
What is your cancellation policy? Are there any fees if my plans change?
Cancellation is free when you tell us at least 12 hours before your pickup time — for an airport transfer, at least 12 hours before your flight lands. There is no penalty and nothing to refund, because we take no deposit and no card details. Message us on WhatsApp as soon as your plans change, so the driver can be given another trip. Inside 12 hours, or if nobody is there at the pickup time, please still message us: a driver has usually already set off for you. The full wording is in our Terms & Conditions.
Do you provide child car seats or baby seats?
Yes. A baby or child car seat is available on request for IDR 50,000 per seat. Tell us your child’s age when you book on WhatsApp so we can make sure a suitable seat is available and fitted before pickup.
Can I stop at tourist attractions during the trip?
Yes, and it is a good way to turn the drive into a day out. Popular stops on the way to East Bali are Sidemen Valley, Besakih Mother Temple, Tirta Gangga Water Palace, Taman Ujung and the local waterfalls. Stops add travel time and an extra charge of about IDR 150k - IDR 250k in total per car, depending on the detour, which we confirm with you before the trip.
What vehicles do you offer?
Two clean, air-conditioned MPVs. The Premium MPV (Toyota Innova Reborn) takes up to 5 passengers and 4–5 standard suitcases, and is the one to pick for a long drive such as the airport or Ubud to Amed, or for a family with plenty of luggage. The Standard MPV (Toyota Avanza or similar) takes up to 4 passengers and 2–3 suitcases, and is the better value for couples and small families.
Is your service available 24 hours?
Yes. Our airport transfer and private driver services are available 24 hours a day. Advance booking is recommended to ensure availability.
Which destinations do you serve?
We provide transfers between Amed and all major destinations in Bali, including Ubud, Canggu, Seminyak, Kuta, Sanur, Uluwatu, Sidemen, Lovina, Padang Bai, Candidasa, and Ngurah Rai Airport.
What payment methods do you accept?
No deposit and no credit card are needed to book. You pay the driver in cash, in Indonesian Rupiah (IDR), at the end of the trip. If you would rather pay another way, tell us before you travel and we will arrange it.
Why choose Amed Driver?
Amed Driver offers reliable private transportation with professional local drivers, fixed prices, comfortable vehicles, punctual service, and friendly hospitality for every journey across Bali.
Is Amed Driver a taxi service?
Amed Driver specializes in private transfers and private driver services rather than regular street taxis. You enjoy a dedicated vehicle, fixed pricing, door-to-door pickup, and a more comfortable travel experience throughout Bali.
How fast does Amed Driver respond on WhatsApp?
We reply to WhatsApp messages within 1 hour, and usually much faster. For the quickest confirmation, include your travel date, pickup location, drop-off destination, number of passengers and how much luggage you have.